Needs of clients are different and you have to be sure that you are paying for what you want. Features included in the price will be shown on the reservation or rental agreement, they are:
Once you have made your booking, you will receive a confirmation with your reservation number. If you want or need to change your reservation, you can simply select Changes or
Cancellations.You can also contact us by calling our mobile phone +385 0 91 157 87 27 or sending an e-mail to firstname.lastname@example.org.
You can extend your reservation through the Internet. In case you have already picked up thevehicle, contact our local branch office or the reservation center by phone +385 0 91 157 87 27 or e-mail email@example.com.
When picking up the vehicle you are required to submit your:
Since the rental price includes basic insurance, an agent will ask you if you want extra security. Please refer to the section on insurance. The car will be submitted with a full fuel tank. You are obligated to return the vehicle with a full tank.
You will recieve a lease contract which you must read and sign. It will contain all costs and
insurance which you have selected. You will examine the vehicle to check its condition before signing the contract. This is neccessary in order to determine potential damage made to the vehicle during your reservation period. You will then recieve keys of your vehicle, a copy of the rental agreement and Conditions report.
Of course, you can travel outside the Croatian borders at an additional charge. For further
information please contact us at by phone +385 0 91 157 87 27 or e-mail firstname.lastname@example.org.
Yes, but you must contact us by phone +385 0 91 157 87 27 or e-mail address email@example.com. to make arrangements.
You will pay for additional equipment and services in the branch in which you return the vehicle. If you have selected additional equipment and services while making your reservation, the price includes rent and down payment. If you select additional equipment and services after you made your reservation, you will make a payment in the branch in which you pick up the vehicle.
Potential additional costs are:
1. Service fueling:
The rule is that you pick up a vehicle with a full tank and it has to be returned with a full tank. If you return the vehicle with an empty tank, we will be asked to pay 200.00 HRK/26,07 € + VAT and the difference between the amount of fuel you had when picking up the vehicle and when returning.
2. Delay when returning the vehicle will be charged according to the following rules:
0 – 180 min = free of charge
3h – 5h = 1/5 daily rate per hour
5h or more hours = additional day
3. Offense and parking fines:
Lessee will bear all costs of traffic offenses and fines. If the lessee does not pay the fines during the rental period, Antropoti Vip Club Concierge service will pay the fines and charge the lessee with additional administrative costs.
The proceedings in the event of an accident can be found on the website of your local police
station. In case of an accident in which someone is killed or injured or caused damage, you must:
• remain at the scene of the accident, you can temporarily leave only to assist injured people,
• move dangerous items on the road that might enable normal flow of traffic, without putting yourself at risk or tampering with evidence,
• inform the police and wait for them to arrive at the sceen,
• notify Antropoti Vip Club Concierge service by phone at +385 0 91 157 87 27 or nearest branch for further instructions.
Call us at +385 0 91 157 87 27 or call our nearest branch.
If your flight is late, and you have informed us on time, our emplees will change the time of
picking up the vehicle. If your flight has been cancelled, notify us so that we can cancel your
Vehicle can be picked up at any hour but you will pay an additional fee of 225,00 HRK/29,33 € + VAT. For more information contact us by phone +385 0 91 157 87 27 or e-mail firstname.lastname@example.org.
Giving us information about your flight will help us know the time of your arrival and we will be able to react in case of delay or cancellation.
Yes. Minimum age is 21, maksimum is 70. If you are older than 18 and younger than 21,
additional fee is 37,50 HRK/5 € + VAT per day, maksimum 375,00 HRK/50 € + VAT per lease.
No. This depends on whether there is a special offer. For more information contact us by
phone +385 0 91 157 87 27 or e-mail email@example.com.